FAE FIELD APPLICATION ENGINEER

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Provide on-site engineering service in the coverage areas
To be at customer site and ensure alpha/beta sample to pass qualification tests
To ensure all technical related questions are answered during alpha and beta phases
To identify issues and report to Fremont if sample does not bring-up or can’t pass the tests in P3 ~ P5 (alpha sample to pilot run phases)
Be the first contact for technical support for existing customers and P6 projects in the covered area

Provide on-site support for paid service
Provide on-site support in covered area to important and urgent projects (support priority is assigned by manager)
Provide on-site technical support in covered area to bring up sample during customer’s alpha and beta tests,
Clearly identify the technical issues and timely provide to Fremont HQ project team (PM/AM/NPI/Engineers).
Proactively call customers who are doing alpha and beta tests (P3/P4) and check status or schedule a visit
Report daily service job
Receive project list from Fremont HQ and review “support tasks” with manager or project team
Submit travel request before travel
Work 5 days at Fremont office every 2~3 months
Project sync-up with Fremont PM/NPI team
The FAE will be trained at Fremont for 2~3 months before perform duty in the field
(update testing equipment and tools – hardware/software/standard products)

Please see JD

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